Nobody likes filling out a financing form. Not the customer, who finds it long and stressful. Not your web agent, who asks the same questions a hundred times a day. Not your F&I manager, who sometimes finds out too late...
I love the contrast between what dealerships focus on and what customers actually need. Here’s what customers are feeling right now. If you have kids like I do, you already know: groceries, insurance, everything went up. So I’m not surprised...
Montreal, March 9, 2026 — Otogo and DecisioningIT have announced a new partnership that will enable dealerships to receive prospects already engaged in the financing process. Through this integration, visitors to Otogo.ca can now complete a financing prequalification request directly...
2026 Is Becoming the Year of Structure in Automotive Financing Over the past two months, automotive finance has entered a new phase. AI is everywhere — in CRM systems, desking tools, lead handling, digital retail flows.Everything feels faster. At the...
AutoTrader recently introduced its own GPT, embedded directly into its platform. On the surface, it might feel like an expected product update. In reality, it signals a much deeper shift in how vehicle discovery, financing, and decision-making are about to...
Vehicle sales stabilized, incentives returned in pockets, and interest rates finally showed signs of easing. Yet beneath that surface calm, consumer risk continued to build. New data released by TransUnion and LendingTree makes that reality harder to ignore. According to...
Auto finance is entering a more complex risk environment. According to TransUnion’s latest Consumer Credit Forecast, auto loan delinquencies are projected to rise for the fifth consecutive year, with accounts 60 days or more past due expected to reach approximately...
Author: Andre Martin Hobbs I spend my time in the operational reality of dealership performance, lender alignment, lead quality, and what actually converts through sales and F&I. So I do not listen to industry podcasts looking for “surprises.” I listen...
In just a couple of decades, China has gone from almost invisible in global auto sales to one of the most powerful forces in the industry. From Zero to 40%: China’s Rapid Ascent If you rewind 25 years, Chinese automakers...
On Monday, Ford and Amazon quietly did something that will have loud consequences for the rest of the retail auto industry: certified pre-owned Ford vehicles are now available for purchase on Amazon Autos, with customers completing most of the transaction...