Nobody likes filling out a financing form. Not the customer, who finds it long and stressful. Not your web agent, who asks the same questions a hundred times a day. Not your F&I manager, who sometimes finds out too late...
AutoTrader recently introduced its own GPT, embedded directly into its platform. On the surface, it might feel like an expected product update. In reality, it signals a much deeper shift in how vehicle discovery, financing, and decision-making are about to...
In the world of car shopping, consumers are tired of sifting through endless filters, toggles, and drop-downs just to find something that meets their needs. At Cars.com, they’ve recognized that reality, and they’ve launched a smart move: an AI-driven search...
Delta Airlines just changed the game. The global airline giant has started rolling out an artificial intelligence system to dynamically price its flights based on who you are—not a standard fare chart. The old model of fixed pricing is giving...
For over two decades, the Finance & Insurance (F&I) office has been the profit epicenter of most dealerships. And yet, despite massive changes in consumer expectations and digital retailing, the traditional F&I process remains largely untouched. While AI tools are...
The auto lending landscape is undergoing a radical transformation. Artificial intelligence (AI) is no longer just a buzzword; it’s a force reshaping how lenders operate, how decisions are made, and how customers engage with financing. From improving credit assessments to...
In a rapidly evolving automotive finance landscape, clinging to outdated systems isn’t just inefficient — it’s a direct roadblock to growth. Rising vehicle prices, the shift toward electric vehicles (EVs), and consumer demand for flexible leasing models are reshaping how...
The automotive industry stands at a critical juncture—a transformative era where traditional dealership strategies must rapidly evolve to match changing market conditions. Entering 2025, dealerships face an increasingly challenging landscape marked by inventory hurdles, escalating carryover rates, and intense pressure...
Nashville, TN – At the Auto Finance Summit East, leaders from Hyundai Capital America and other auto lenders highlighted significant strides in automating credit decisions, resulting in quicker responses for dealerships and their customers. Marcelo Brutti, CEO of Hyundai Capital...
Bias in auto financing arises when sales managers, business managers and even lenders makes sales or loan decisions based on perceptions rather than facts. Such decisions might stem from unconscious prejudices, such as a customer’s perceived reliability or their postal...