Car Dealerships Archives

Clutch.ca Launches First-Ever Customer Hub at CF Markville Mall

Clutch, the Canadian leader in online used car sales, has opened the doors to its very first Customer Hub in Markham, Ontario; a new space that blends the ease of e-commerce with the reassurance of in-person service. The new hub,...

June 11, 2025

The New Rules of Dealer Satisfaction: Tech, Trust, and Timely Solutions

Automotive Lending Car Dealerships

The New Rules of Dealer Satisfaction: Tech, Trust, and Timely Solutions

In today’s challenging automotive financing landscape, Canadian auto lenders must go beyond merely meeting dealer expectations to thrive. This insight stems from the J.D. Power 2025 Canada Dealer Financing Satisfaction Study, which analyzed 5,974 finance provider evaluations from new-vehicle dealerships...

May 13, 2025

Understanding the Recent Tightening in Auto Credit Access

Automotive Finance Car Dealerships Consumer Credit

Understanding the Recent Tightening in Auto Credit Access

In April, auto credit access saw a slight tightening, reflecting ongoing economic challenges. Auto Remarketing’s article highlights several key factors influencing this trend: Key Points from the Article: Implications for Dealerships This tightening of auto credit means dealerships need to...

May 22, 2024

Adapting to Generation Z: Insights and Strategies for Canadian Auto Dealerships

Car Dealerships

Adapting to Generation Z: Insights and Strategies for Canadian Auto Dealerships

The automotive landscape is witnessing a significant shift as Generation Z matures into a key consumer segment. With the NADA Show 2024 wrapped-up, one thing has become abundantly clear: the industry is on the cusp of a generational transition, with...

February 24, 2024

Navigating the Digital Shift: The Increasing Need for Advanced Credit Application Solutions in Auto Financing

Automated Decisioning Automotive Finance Car Dealerships

Navigating the Digital Shift: The Increasing Need for Advanced Credit Application Solutions in Auto Financing

The automotive finance industry is at a pivotal juncture, with digital transformation reshaping traditional business models and consumer interactions. A recent industry survey, commissioned by Wolters Kluwer and echoed by independent research conducted by DecisioningIT, has brought to light the...

January 22, 2024

Revolutionizing Car Sales: CDK’s Insightful Survey and SAM’s Advanced Solution

Car Dealerships Digital Retailing

Revolutionizing Car Sales: CDK’s Insightful Survey and SAM’s Advanced Solution

In the dynamic landscape of car buying, speed and convenience are becoming increasingly vital. CDK Global’s recent survey provides revealing insights into the intricacies of modern-day car purchasing experiences, emphasizing the urgency of a more streamlined process. Enter SAM, the...

September 15, 2023

DecisioningIT Unveils Online Finance Application Tool for Instantaneous Lender Matching

Automated Decisioning Automotive Finance Automotive Lending Car Dealerships Consumer Credit Credit Approvals Digital Retailing F&I Latest News Marketing Non-Prime Financing Prequalification

DecisioningIT Unveils Online Finance Application Tool for Instantaneous Lender Matching

Source: Yahoo Finance TORONTO, May 29, 2023 /CNW/ – DecisioningIT, a leading technology company specializing in innovative financial solutions, proudly announces the launch of its cutting-edge online finance tool, revolutionizing the automotive lending industry. This groundbreaking tool utilizes advanced decisioning algorithms and...

May 29, 2023

High interest rates may lead to hard conversations with customers

Car Dealerships

High interest rates may lead to hard conversations with customers

In a recent interview with Automotive News, dealership finance director Justin Gasman offers some tips to help allay a customer’s concerns. This article emphasizes the importance of using periods of downtime in the dealership showroom floor and F&I office to...

February 27, 2023

Kia dealer to pay $1.25 million in deceptive practices settlement

Car Dealerships

Kia dealer to pay $1.25 million in deceptive practices settlement

Dan O’Brien Kia, of Concord, N.H., must pay $1.25 million to the New Hampshire attorney general to resolve allegations of unfair and deceptive practices at the dealership. The settlement requires Dan O’Brien Kia to “comply with a series of strict injunctive...

December 23, 2022

J.D. Power: Perception of lender matters in auto finance

Automotive Lending Car Dealerships

J.D. Power: Perception of lender matters in auto finance

Nearly half of customers research vehicle financing prior to executing the loan or lease at a dealership, which means customers’ satisfaction with an individual lender matters, said Patrick Roosenberg, director of automotive finance intelligence at J.D. Power. Source: AutomotiveNews. With...

November 30, 2022